Can I set a path to redirect to a webpage?

  • 25 September 2020
  • 5 replies

I want to have the user click the option for the next path and be redirected to a specific webpage.


Best answer by Landon 28 September 2020, 17:31

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5 replies

Userlevel 1

Hello @ken wโ€‹, Can you be a little bit more specific?


If I get correctly you are trying to redirect users to a specific web-page during the Product tour?

Of course, I am actually trying to get a selection in a custom bot to go directly to a webpage instead of sending to a new path where they would need to click the link to get there. The less they need to do the better.

Userlevel 1

@ken wโ€‹ย , I'm afraid it's not possible.

Badge +1

Yeah you'd be better off just having a button users could click in the bot message that would take them to the URL.


Landon Bennett

Co-founder of Intercom apps: Userfeed & Bump

Yeah was trying to avoid the extra step. Less movement down the rabbit hole. Thanks for the quick responses @roy s11โ€‹ย and @user649โ€‹ย