Hello @ken w​, Can you be a little bit more specific?

If I get correctly you are trying to redirect users to a specific web-page during the Product tour?

Of course, I am actually trying to get a selection in a custom bot to go directly to a webpage instead of sending to a new path where they would need to click the link to get there. The less they need to do the better.

@ken w​ , I'm afraid it's not possible.

Yeah you'd be better off just having a button users could click in the bot message that would take them to the URL.

Landon Bennett

Co-founder of Intercom apps: Userfeed & Bump

Yeah was trying to avoid the extra step. Less movement down the rabbit hole. Thanks for the quick responses @roy s11​ and @user649​