Hey everyone ✋
I'm creating a NPS question custom bots, and I wanted to know if it was possible to have an open text field?
I want to be able to ask customers why they selected a specific score, and then from there, follow up with thank you message in the next (and last) path.
Thanks in advance,
Anya
Best answer by Roy
Hello @anya , I hope you are doing well.
Q - Can you add an open text field to a custom bot?
A - Yes, that's possible.
I made a quick video instruction for you about this topic:
I hope this will be helpful.
Let me know if you have any further questions, more than happy to help.
Hello @anya , I hope you are doing well.
Q - Can you add an open text field to a custom bot?
A - Yes, that's possible.
I made a quick video instruction for you about this topic:
I hope this will be helpful.
Let me know if you have any further questions, more than happy to help.
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