Can you add tags to reply buttons in a custom bot? | Community
Skip to main content
Answered

Can you add tags to reply buttons in a custom bot?

  • Mar 17, 2021 5:54 PM UTC
  • 2 replies
  • 163 views

Hi team,

We're using a custom bot to understand more about the type of content our clients would like to receive. We'd like to be able to assign tags to users based on which reply buttons they select (there are a series of 3 paths), is this possible?

Best answer by Roy

Hello @anya​ 👋, If I get you correctly, you want to tag users based on which reply button they selected?

 

In this case, you should set-up the following settings:

https://youtu.be/zpDJT9XtqOM

 

I hope this will be helpful

View original

2 replies

Roy
Top Expert ✨
Forum|alt.badge.img+7
  • Top Expert ✨
  • Answer
  • Mar 19, 2021 9:52 AM UTC

Hello @anya​ 👋, If I get you correctly, you want to tag users based on which reply button they selected?

 

In this case, you should set-up the following settings:

https://youtu.be/zpDJT9XtqOM

 

I hope this will be helpful


  • Author
  • Connector
  • Mar 23, 2021 9:28 AM UTC

Amazing thank you!