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Connecting Bot with CustomGPT

  • 27 November 2023
  • 1 reply
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Hi, has anyone tried to connect a bot with the newly available CustomGPT from OpenAI? I am struggling to get it done. Trying to use custom actions, map the content of the OpenAI Response to a custom object but then i cannot send the response back to the user. 

Any suggestions?

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Best answer by Jacob Cox 3 December 2023, 00:08

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Hi @Stephan Noller !

Once you save the returned data into a Custom Object, you will need to insert that Custom Object attribute into a workflow message in order to send it to a user. For example, in the screenshot below I’m calling a custom action which has data mapped to a Custom Object. I can then access that data by clicking on the {..} icon that appears when I hover my cursor in the Message box when creating my Workflow.

 

I can then find my Custom Object and choose the attribute where I stored that data to insert it into the message.

If you’re still having issues, you should look to see if you’re getting any error logs in your custom action’s page in your workspace. 

 

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