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Creating macro

  • Aug 18, 2023 3:27 PM UTC
  • 1 reply
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Hi, how can I create a macro that allow me to close the ticket in 24hs?

Best answer by Nathan Sudds

@Claudio Nuñez  I would recommend checking out Bump, this works well for sending a message to close after a set amount of time and also to send a follow up template message to bump it before closing as well. 

 

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      Nathan Sudds
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      • Nathan Sudds
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      • Aug 18, 2023 3:45 PM UTC

      @Claudio Nuñez  I would recommend checking out Bump, this works well for sending a message to close after a set amount of time and also to send a follow up template message to bump it before closing as well. 

       

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