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Creating macro

  • 18 August 2023
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Hi, how can I create a macro that allow me to close the ticket in 24hs?

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Best answer by Nathan Sudds 18 August 2023, 17:45

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@Claudio Nuñez  I would recommend checking out Bump, this works well for sending a message to close after a set amount of time and also to send a follow up template message to bump it before closing as well. 

 

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