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Hey Team,

 

I have been going back through documentation and opened a ticket this morning with Intercom support. We have an RBot programmed to automatically give 2 PDF files for customers who need a copy of our W9's. I am attempting to update it today, and noticing the file attachment option is missing. Drag and drop doesn't seem to work either (I thought it might be worth a shot).

 

Did the ability to provide files in RBot change over the past few months?

Hey @davey​ ! Looks like support team got back to you on this. They have opened a bug issue and they will keep you posted when it is resolved.

They sure did! Thanks for responding Aparna. Fortunately, I was able to get an S3 bucket setup for a workaround. 😉

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