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Answered

Did the ability to attach PDF file in RBot change?

D
  • Davey
  • New Participant
  • 1 reply

Hey Team,

 

I have been going back through documentation and opened a ticket this morning with Intercom support. We have an RBot programmed to automatically give 2 PDF files for customers who need a copy of our W9's. I am attempting to update it today, and noticing the file attachment option is missing. Drag and drop doesn't seem to work either (I thought it might be worth a shot).

 

Did the ability to provide files in RBot change over the past few months?

Best answer by Aparna

Hey @davey​ ! Looks like support team got back to you on this. They have opened a bug issue and they will keep you posted when it is resolved.

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    Employee
    • AparnaEmployee
    • Employee
    • 328 replies
    • Answer
    • January 11, 2022

    Hey @davey​ ! Looks like support team got back to you on this. They have opened a bug issue and they will keep you posted when it is resolved.

    D
    • Davey
    • Author
    • New Participant
    • 1 reply
    • January 11, 2022

    They sure did! Thanks for responding Aparna. Fortunately, I was able to get an S3 bucket setup for a workaround. ;-)

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