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Answered

Event metadata doesn't display in Custom Bots

J

Hello, we've some problems displaying event metadata info in custom bots, it seems that the filters works fine but metadata not being displayed.

here are some screenshots which explain our situation.

user_event_metadatauser_event_custom_bot_config 

user_event_app_chat 

Has someone the same problem?

Thank you!

Best answer by Aparna

Hey @juan s​ ! Looks like a bug The best thing would be to contact our support team so they can investigate open up an issue if needed and update you on that.

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4 replies

A
Employee
  • AparnaEmployee
  • Employee
  • 328 replies
  • Answer
  • February 9, 2022

Hey @juan s​ ! Looks like a bug The best thing would be to contact our support team so they can investigate open up an issue if needed and update you on that.

J
  • Juan S
  • Author
  • Connector
  • 5 replies
  • February 9, 2022

@aparna​ Hello! I was talking with support team meanwhile and they reported the incidence, thank you!

A
Employee
  • AparnaEmployee
  • Employee
  • 328 replies
  • February 9, 2022

👍

U
  • User2218
  • New Participant
  • 1 reply
  • April 1, 2022

Hello i have the same issue, is there a solution for this?

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