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How can I use Intercom to build automation and onboarding flows?

  • 23 September 2020
  • 1 reply
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Would love to know more about building automations that can be stopped or triggered by a response, action, or behavior? And on the opposite end, can we keep someone within a helpful onboarding/ activation campaign that continues even if responded to.

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Best answer by Roy 24 September 2020, 02:21

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Hi @alexandra k​ , What you looking for is an Intercom series. 

 

More information about the series can be found here: 

https://www.intercom.com/help/en/articles/4425207-orchestrate-your-customer-messaging-with-series/p>

https://www.intercom.com/help/en/collections/2549823-engaging-your-customers-with-series/p>

 

If you have more specific questions about the series, I will be happy to answer them.

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