Would love to know more about building automations that can be stopped or triggered by a response, action, or behavior? And on the opposite end, can we keep someone within a helpful onboarding/ activation campaign that continues even if responded to.
How can I use Intercom to build automation and onboarding flows?
Hi @alexandra k​ , What you looking for is an Intercom series.Â
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More information about the series can be found here:Â
https://www.intercom.com/help/en/articles/4425207-orchestrate-your-customer-messaging-with-series/p>
https://www.intercom.com/help/en/collections/2549823-engaging-your-customers-with-series/p>
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If you have more specific questions about the series, I will be happy to answer them.
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