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Answered

How do I add a "Go Back" button to my Custom Bot flow?

  • January 17, 2022
  • 2 replies
  • 238 views

Hi!

 

Ive set up a custom bot, a lot works well but I have noticed that many of our customers open many conversations, I think it is because they click the wrong button.

 

I would like to try to add a "Go back" button that you have on intercom.IC 

This one! :D

 

I dont understand how to do it?

Best answer by Eric Fitz

Hey @julia n​, apologies for the delay in a response here! The "Go back" button here is simply a button on our Custom Bot which brings the user back to the initial path. You can create this manually!

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  • New Participant
  • 4 replies
  • January 17, 2022

@Azure Radio 277​ 


Eric Fitz
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  • 1630 replies
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  • February 2, 2022

Hey @julia n​, apologies for the delay in a response here! The "Go back" button here is simply a button on our Custom Bot which brings the user back to the initial path. You can create this manually!


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