I am setting up a bot that will launch the first time someone creates a page and visits it. The bot will offer guidance for setting up a feature, so I want the bot to stay open while the user implements the feature. How can I make sure the bot stays open?
Page 1 / 1
Hey @greg s13​, it sounds like Product Tours would be a better fit for you here than a Custom Bot. Product Tours can be created across multiple pages and are perfect for guiding your customers through setting up a feature.
I'd love to do that, but for now we don't have Product Tours enabled. How can I do this with a Custom Bot?
Hey @greg s13​, it's not possible to have a Custom Bot bring your users across multiple pages. Custom Bots are moreso designed for triage and direction within a conversation as opposed to helping your users navigate your site.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.