Skip to main content

 

We need to create a flow that after a while if my teammate does not respond it is escalated to another person or team, I don't know if it is possible to do it through rules

Hey Maria, I recommend trying the ‘Teammate has been unresponsive’ trigger in workflows. It offers setting an unresponsive time in hours. See this article for more details. Let me know if it helps.  

Unfortunately we do not have that functionality in the paid version and we do not have the budget to pay, is there another option?

Hi @MariaC ,

Unfortunately it is the only way to achieve this.

Reply


Terms & ConditionsCookie settings