Hey @anna s​, 👋 thanks for reaching out! I'm one of the Support Engineers here at Intercom! 👍

So you most definitely can add this extra message to your custom bot, you can use this article here as a guide on editing or updating your custom bots. Essentially you will just need to add an extra bit of text to whichever path you wish the message to show on! Let me know if you have any questions!

Yes, it's possible to send seasonal custom bot messages using Intercom's message API and custom attributes. You can schedule messages to trigger based on specific dates or user attributes like location. For summer messages, set a trigger date and craft a message relevant to the season. Remember to update your bot accordingly!

Yes, you can send a seasonal custom bot message by configuring your chatbot to display different messages based on the time of year. To do this, you can set up a condition in your chatbot's flow that checks the current date or season. Depending on the platform you're using, you might add a rule or trigger that activates a specific message when it's summer. Ensure that this seasonal message is added alongside your regular messages and configured to display at the appropriate time. This approach allows you to personalize interactions with seasonal content while maintaining your standard bot functions.