Kia ora and mabuhay to everyone here! I'm Mark, Solutions Architect originally from Manila, now at Wellington, New Zealand working for PaperKite!

We've heavily used Custom Bots for our product, Rippl - an award-winning, privacy-based contact tracing solution. You can read all about our Rippl Intercom journey here - https://www.intercom.com/blog/rippl/. We've also helped Volkswagen New Zealand customise and deploy their Intercom Custom Bot to help identify leads and also give them the ability to do quick self-service inquiries.

PaperKite has a very strong focus on Conversational UX, which includes chatbots, and are keen to help out and work with anyone interested in this space.

I plan on participating actively in this forum, especially in the Operator/Bots space! Looking forward to chatting with you, fellow Connectors!