Hi everyone.
I have setted up 2 custom bots - 1 for Leads/Visitors, and 1 for Users only.
Unfortunatelly, no matter how I tried, the User's bot is showing to the people who even logged off of their accounts. I was looking for some workarounds but even when we used the Hash check (Force Identity verification) it still doesn't work as we need.
I tried to set some rules on it (Page URL is / is not...) but that actually just turnd off the chatbot completely.
Is there any way we can force check WHO is actually using the chatbot at the very moment? For example: Scout logged onto his profile and then logged out - We want to show him only the bot which is for Leads/Visitors - But the chatbot stores data's about the user's account automatically which is actually contraproductive on our end and hence the logic simply doesn't work as it should 😤