I have created a custom object and custom action following the articles. I am storing the custom action's API response to my custom object and populating that inside my custom bot. But, from the Custom bot all the attributes of the custom object are showing null. Also there are no logs getting shown on the custom action. I have many:1 and 1:many relation set as suggested in the article to my object:people and object:conversation . Can someone help me with this?
Page 1 / 1
Hey @kushal Racheal from the support engineer team here👋
It sounds like there is an issue with your API request if there aren't any logs showing. Can you make a test request using the same endpoint on an outside program, like Postman?
@racheal thanks, It is working now
We have the same issue here.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.