Skip to main content
Question

Setting up custom action and custom bot


I have created a custom object and custom action following the articles. I am storing the custom action's API response to my custom object and populating that inside my custom bot. But, from the Custom bot all the attributes of the custom object are showing null. Also there are no logs getting shown on the custom action. I have many:1 and 1:many relation set as suggested in the article to my object:people and object:conversation . Can someone help me with this?

Did this topic help you find an answer to your question?

3 replies

Racheal
Intercom Team
Forum|alt.badge.img+5
  • Customer Support Engineer
  • 512 replies
  • December 6, 2022

Hey @kushal​ Racheal from the support engineer team hereπŸ‘‹ 

 

It sounds like there is an issue with your API request if there aren't any logs showing. Can you make a test request using the same endpoint on an outside program, like Postman?


  • Author
  • New Participant
  • 1 reply
  • December 6, 2022

@racheal​ thanks, It is working now


  • New Participant
  • 2 replies
  • December 7, 2022

We have the same issue here.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings