Skip to main content
Answered

Workflow creating unwanted buttons

  • June 12, 2024
  • 1 reply
  • 30 views

I have a custom action that calls my api then stores that response in a custom object. It takes an id, and returns a json with a bunch of values I want to display as buttons. When I do this, I am getting more buttons than objects returned by the api, which I would guess come from previously created custom object instances. How can I make it so that the only buttons created are the ones from the associated custom action? I also have access to an id field that I could filter by, although I haven’t found a way to do so yet.

Best answer by Ebenezer.Laleye

Hi @William Freedman ! Ebenezer here from Engineering Support👋.

I believe you already an answer for this from my colleague, I’ll post the answer here for others to see.

There currently isn't a way to clear/reset existing custom objects from within the same conversation. As long as each object has a unique external_id, they would not overwrite the existing objects, and would instead continue to create a new custom object to be added to the others.

Screenshot+2024-05-03+at+2_49_26%E2%80%AFPM.png?expires=1718709300&signature=e5a7611d13644074203af94b8fa3b89a19d1b94148d2f37f60064eb41df75378&req=dSAjFsB8m4lZWfMW1HO4zRxEA26mdkgB6bzd7w%3D%3D%0A&resize=516x

Currently, for the custom objects to be reset, a new conversation would have to be created.

Hope this helps

View original
Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img+4

Hi @William Freedman ! Ebenezer here from Engineering Support👋.

I believe you already an answer for this from my colleague, I’ll post the answer here for others to see.

There currently isn't a way to clear/reset existing custom objects from within the same conversation. As long as each object has a unique external_id, they would not overwrite the existing objects, and would instead continue to create a new custom object to be added to the others.

Screenshot+2024-05-03+at+2_49_26%E2%80%AFPM.png?expires=1718709300&signature=e5a7611d13644074203af94b8fa3b89a19d1b94148d2f37f60064eb41df75378&req=dSAjFsB8m4lZWfMW1HO4zRxEA26mdkgB6bzd7w%3D%3D%0A&resize=516x

Currently, for the custom objects to be reset, a new conversation would have to be created.

Hope this helps


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings