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How can I refresh the test workspace and will it match the configuration done in production?

  • 21 April 2023
  • 1 reply
  • 148 views

The test workspace is different from production and I want it to match up

Best answer by Racheal

Hey @WillZ456 Racheal from the support engineer team here👋

 

At the moment, it isn’t possible to keep your test workspace in sync with your product workspace, other than a few select features (teammates, permissions, etc) the each have their own separate configuration. Although this is a great feature request I’d be happy to pass along! If you are looking to “wipe” the test workspace clean you would need to manually erase all of your current settings.

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • April 27, 2023

Hey @WillZ456 Racheal from the support engineer team here👋

 

At the moment, it isn’t possible to keep your test workspace in sync with your product workspace, other than a few select features (teammates, permissions, etc) the each have their own separate configuration. Although this is a great feature request I’d be happy to pass along! If you are looking to “wipe” the test workspace clean you would need to manually erase all of your current settings.


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