Hello, I have a custom action that is supposed to send a request to my server along with multiple url params attached.
The problem is however, not ALL of the params are sent for every request. Yet, since they are declared in the Request section of Custom Actions the call fails presumably because not every param has a value.
The questions are, 1.) are we able to set these params to be “optional” and I’m just missing the option? 2.) Why can’t Intercom just recognize that this param is empty, and input a null, or avoid the param all together and leave validation up to the server receiving side? AKA, my server.
I just feel like this product is feature limited to the point its useless, at least for my use case. And yes, I have tried for hours to Google, watch Youtube videos, browse articles (even found this one), reach out to support (no response), and just plain ol’ trying things on my own before coming here. So don’t give me the ol’ “Search Google” non-sense.
PRODUCTIVE AND SUPPORTIVE ANSWERS ONLY, PERIOD!
Best answer by Jacob Cox
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