Hi everyone, I’m newbie in Intercom and I would like to custom the inbox app, so it will have a button when hover over the message which will call our API when press. I guess it will be involved to develop an inbox app, but how to add the button to the message like below?
Thanks in advance
Regards,
James
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/ed63a6ec-ede3-4935-81de-33e2fc9fd43f.png)