Is there a way to select multiple collections to have the same article. Instead of having to add the same article one by one to each collection?
Answered
How to add articles to multiple collections?
Best answer by Roy
Hi @nora c , How are you?
Afraid it's not possible to assign an article to more than one collection.
The best way to do this, copy the article and create a new one :/
Can you describe your use case?
Here some helpful blog post about design help center articles:
https://www.intercom.com/blog/knowledge-base-best-practices//p>
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.