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Landing Page Wording

  • March 29, 2021
  • 1 reply
  • 39 views

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Is there a reason intercom chose to make this look like a 404 page rather than a "please log into (product) to view this article"? I can't tell you how many times that customers says "there is nothing at this link" and we have to explain well first you need to log into the app then the article can be viewed. The wording on this page could be vastly improved.

Screen Shot 2021-03-29 at 10.31.04 AM

Best answer by Eric Fitz

Hey @joshua d​, I'm going to tag in our @Product Wishlist​ group here to record your product feedback here. I'd recommend posting all product feedback directly in this group in future, and asking a question when you have a problem to be solved or a question around best practice advice.

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Eric Fitz
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  • March 31, 2021

Hey @joshua d​, I'm going to tag in our @Product Wishlist​ group here to record your product feedback here. I'd recommend posting all product feedback directly in this group in future, and asking a question when you have a problem to be solved or a question around best practice advice.


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