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Track your customers in the Intercom platform for better relationships

  • 183 Topics
  • 546 Replies
183 Topics
F
Francois TNew Participant
asked in Contacts
Can I limit which contacts my teammates can see?

We are giving teammate access to some of our dealers. How could we limit these teammate visibility to the only contacts they are managing ? Example : Spanish dealer should only see Spanish language contacts

220
Roy
Top Expert ✨
N
Nicole J12Active User
posted in Contacts
Is anyone else having issues with their links NOT being clickable in their user and company segmenting? If I display a custom attribute that is a link, it isn't clickable currently.

Is anyone else having issues with their links NOT being clickable in their user and company segmenting? If I display a custom attribute that is a link, it isn't clickable currently.  The update after reporting this the first week of July is that the bug hasn't been reported enough times to warrant developer resources. 😑  So if you are experiencing this could you please email IC and let them know so my entire workflow can not be in the garbage can because someone can't make a link work?

550
N
V
VivianConnector
asked in Contacts
What is the limit on the number of segments Intercom will allow me to filter for? I've had the platform error out on me when creating some complex user groups when filtering for a variety of segments/qualifiers and attributes.

What is the limit on the number of segments Intercom will allow me to filter for? I've had the platform error out on me when creating some complex user groups when filtering for a variety of segments/qualifiers and attributes.

650
V
I
Inter C12New Participant
asked in Contacts
How do I build my own reports in Intercom?

I like Intercom’s reports but I want to set up a custom view and build my own reports. Can I do that?

300
Eric Fitz
Employee
I
Inter C12New Participant
asked in Contacts
Why can’t I reset my password?

I’ve tried selecting the option to reset my password but the email isn’t coming through. How do I resolve this?

8170
Eric Fitz
Employee
I
Inter C12New Participant
asked in Contacts
What are segments and how do I use them?

I keep seeing an option in Intercom to create a segment - what is a segment? How would I use one if I created it?

8210
Eric Fitz
Employee
I
Inter C12New Participant
asked in Contacts
How do I change my notifications?

I’m getting a lot of notifications, how do I change when I get these, or turn some of them off?

750
Eric Fitz
Employee
I
Inter C12New Participant
asked in Contacts
How do I change my email address?

How can I change the email address that I use to log in to Intercom?

17120
Eric Fitz
Employee
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