Manually Updating Contact Avatars

  • 14 January 2024
  • 2 replies

How would I manually update a contact’s avatar? We cannot send the profile picture from our website/user accounts to Intercom. Does anyone know of a more manual way to do this? Examples would be if there were a way to add a Linkedin link that would parser the profile image link from there and post it to their Intercom contact page. I use Popl and it can automatically scrape information from the web to autofill contact cards, and I am trying to find something like that.


I am also trying to make this with Zapier but for some reason I can’t find the correct attribute key to use for the avatar itself.


Best answer by Jacob Cox 21 January 2024, 00:21

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2 replies

Userlevel 3
Badge +4

Hi Brandon,

We are not supporting avatars for contacts at the moment, but I am more than happy to mark it as a feature request for you.


Userlevel 4
Badge +5

Just popping in real quick @Brandon Foret !

Mat is right that there isn’t a way to link an avatar to a Contact via the Intercom workspace, but you can use our REST API’s ‘update a contact’ call to update a Contact’s avatar!

You will want to pass that value a URL of the hosted image as a String datatype.