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Answered

Can macros be exported into a CSV file?

  • 16 February 2022
  • 2 replies
  • 578 views

For training purposes, we would like to export macros into a sheet or a CSV so that new teammates can use a Ctrl-F to find keywords. This would help them find keyword, not just in the macro title, but also the body text , and get up to speed quicker on our common replies. I'm wondering if we'd need to manually create a spreadsheet or if there is a faster way to pull this info from Intercom!

Best answer by Eric Fitz

Hey @user140​, you'd need to manually create this spreadsheet, as there's not yet a way to export these into a CSV file. One for our @Product Wishlist​ group for sure!

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2 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • February 18, 2022

Hey @user140​, you'd need to manually create this spreadsheet, as there's not yet a way to export these into a CSV file. One for our @Product Wishlist​ group for sure!


  • New Participant
  • 1 reply
  • January 29, 2025

Was there any update made for this request? We would also like to export body text for macros!


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