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Answered

Creating multiple tickets from the same conversation

  • April 19, 2023
  • 1 reply
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How do I create multiple tickets from the same conversation? I have customers making multiple requests in the same conversation. How do I handle this?

Best answer by Paul M11

Hey there @Meghesh πŸ‘‹ 

 

Paul here from Intercom Support!

 

A good option here might be to use the linked ticket feature like in this screenshot πŸ‘‡πŸ». With this you can create multiple tickets as you can see in this screenshot 

 

 

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    • Paul M11Employee
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    • April 19, 2023

    Hey there @Meghesh πŸ‘‹ 

     

    Paul here from Intercom Support!

     

    A good option here might be to use the linked ticket feature like in this screenshot πŸ‘‡πŸ». With this you can create multiple tickets as you can see in this screenshot 

     

     

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