It would be useful if we can use teammate’s statuses in workflows https://i.imgur.com/M3TIH6q.png
For example, teammate sets his status to “on lunch” and each client he was talking to gets automated message something like “I have a lunch break now and will be back in an hour. If you still have any questions, leave them here, I'll check them and return to you with a reply. Or kindly create a new chat, so one of my colleagues can help you.”