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[Bug]Conversation partner icon is shifted until full screen info is loaded

  • November 21, 2023
  • 1 reply
  • 16 views

*Environment:*

iOS 17.0.3, iPhone 11 Pro.

*Steps to reproduce:*

  1. Open intercome chat
  2. Take a look at the partner icon

*Actual result:*

 

 

 

 

 

 

 

Pinned reply

January 1, 2024

Hi @Welltech Apps -- Cam from the Intercom Support team here!

Just wanted to touch base to see if you were still seeing this issue or if you’ve since been able to sort it out? If it remains an ongoing issue feel free to start a direct chat with us from within Messenger in your Workspace as we may need to get some additional details from you to troubleshoot this which will be best kept private 👍

1 reply

Forum|alt.badge.img+4
  • Intercom Team
  • 109 replies
  • January 1, 2024
Pinned reply

Hi @Welltech Apps -- Cam from the Intercom Support team here!

Just wanted to touch base to see if you were still seeing this issue or if you’ve since been able to sort it out? If it remains an ongoing issue feel free to start a direct chat with us from within Messenger in your Workspace as we may need to get some additional details from you to troubleshoot this which will be best kept private 👍


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