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Answered
My Intercom is not displaying
Best answer by Shauna
Hey
I understand that youâve mentioned that your intercom is not displaying. Iâm assuming you mean the âmessenger launcherâ, so a few things to check here first are as follows đđź
- Have you got the messenger launcher turned on to be visible on your website? You can check this here.

- Could you make sure that the messenger is installed on your website? You can check our docs on this here for logged out visitors and here for logged in users.
- Are there any console errors in the browser when checking for the messenger?
If youâve checked these and itâs turned on, installed correctly and nothing showing in the browser - get back to me here and we can dig into this for you đ
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