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New design


Graziela
Innovator ✨
Forum|alt.badge.img+2

 

Today, I spoke with support about changing the font, and they told me it’s not possible. Is that really the case? This new font is quite challenging; when you look at the number 0, it sometimes looks like an 8. It’s causing a lot of issues for users.

 

Best answer by Shaq Payne

Hey Graziela, Shaq from the Support Engineering team!

 

I know we’ve received some feedback and rolled back some changes as of the 23rd. Can you let me know if you’ve seen these new changes and have any additional feedback? 😀

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2 replies

Shaq Payne
Intercom Team
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  • Intercom Team
  • 27 replies
  • Answer
  • January 27, 2025

Hey Graziela, Shaq from the Support Engineering team!

 

I know we’ve received some feedback and rolled back some changes as of the 23rd. Can you let me know if you’ve seen these new changes and have any additional feedback? 😀


Graziela
Innovator ✨
Forum|alt.badge.img+2
  • Author
  • Innovator ✨
  • 43 replies
  • January 29, 2025

Thank you so much, it's really much better now!


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