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We have updated outbound messaging CSV reports!

 

We’re making it easier for you to uncover valuable insights about how your messages are performing. You can now choose from two Customer Engagement CSV reports: 

 

  • “Detailed Stats” CSV report provides a detailed breakdown of all the users that received your messages
  • “Message Overview” CSV report that provides an overall aggregate stats view of a workspace’s outbound message along with auditing data

 

csv export 

*The previous Customer Engagement CSV report is now called “Detailed Stats” CSV report. The additional field, ‘first_event’, was added to the receipts.csv file to allow customers to easily aggregate messaging data and metrics using the export.

 

See your Customer Engagement report here.

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