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I would like to use some query string data from incoming website visitors to inform my custom bots. Is this possible?

  • August 30, 2021
  • 1 reply
  • 167 views

We have visitors coming from emails (sent by a third party) and from banner ad placements. I would like to utilize data that gets passed via that query string in various custom bots to display specific messages. What is the best way to go about this?

Best answer by Roy

Hello @matthew p14​ 👋

 

I recorded a small video tutorial on this case, please take a look:

https://www.loom.com/share/c50031a39a7d4735af97b398c0adfa7d/p>

 

More information about user attributes:

https://www.intercom.com/help/en/articles/179-send-custom-user-attributes-to-intercom/p>

 

Let me know if you have any other question about this topic, always happy to help.

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  • August 30, 2021

Hello @matthew p14​ 👋

 

I recorded a small video tutorial on this case, please take a look:

https://www.loom.com/share/c50031a39a7d4735af97b398c0adfa7d/p>

 

More information about user attributes:

https://www.intercom.com/help/en/articles/179-send-custom-user-attributes-to-intercom/p>

 

Let me know if you have any other question about this topic, always happy to help.


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