Hi, everyone!
I’m Grazi Sabatini, a Support Coordinator at Pipefy currently leading AI initiatives at Intercom.
I’ve been working with machine learning to enhance customer experience, automating 30% of support tickets and increasing our AI CSAT to 85%.
I also implemented chatbots that reduced over 1,300 hours of customer wait time in the first three months, optimizing resources and improving team efficiency.
Excited to connect, learn, and share experiences with all of you in the Expert Program. Let’s grow together!
Hi all, greetings from Serbia!
Looking forward to this and thanks @Diana Tripac for making it possible
Excited to be here on this amazing program. Looking forward to connecting, learning, and collaborating with all of you!
Hello everyone, and thanks so much for your feedback! 🫶
I’m excited, proud, and happy to be on this journey with all of you. I look forward to seeing each of you achieve great heights so we can celebrate our successes together!
I look forward to seeing your posts and forum activity in the community. If you have any questions about the Expert Program, feel free to ask them here or reach out to chat more.
A little late to the party but better late than never!
Hi all! I have been helping companies optimize and scale up the way they use Intercom.
I welcome any messages coming my way and I am looking forward to being a part of the expert program!
Hello everyone! I’ve been helping with Customer Success strategy and implementation and have really liked the way that Intercom has facilitated some of that growth. I am constantly looking at ways to improve our clients experience. I have a background in media and entertainment as a creative.
Hi everyone!
I’m Miles, a tech enthusiast with a strong passion for web development and artificial intelligence. Currently, I work as a Technical Customer Care Specialist, where I enjoy helping customers and solving complex challenges.
On the side, I’m diving deeper into programming and artificial intelligence to expand my skill set and stay ahead in this ever-evolving field.
I’m thrilled to be part of the Expert Program and to connect with such a talented and driven group. Looking forward to learning, sharing, and collaborating with all of you as we take on this exciting adventure together!
Cheers.
Miles