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Hey I am asking to fellow connectors if you would like to import LinkedIn connections to intercom and put them in campaigns or series.I built LinkedIn automation tool - linkedofy.io and considering potential integrations. Thsnks.​

Hello, At the moment we use 7.1.0 iOS SDK and we've got hundreds of crashes with Intercom.setDeviceToken(:). However we can't reproduce this crash manually.​What could be wrong? Our method RemoteNotificationsCenter.setDeviceToken(_:) + 101 just pass deviceToken to the Intercom SDK.​​Here is stacktrace:And affected devices:Only once we caught this stacktrace:

The notifications on Intercoms Conversations iOS app aren't sending anymore - however Android is working fine.

Currently using Asana which has no integration and definitely having stuff fall through the cracks!

Is it possible to send a in-app message to a visitor via api? Before they become a lead or a user. Or, is it possible to convert a visitor to a lead or a user via api then send them an in-app message? I'm trying to trigger an in-app message to a visitor after they fill out a form on my website. We are able to retrieve the Visitor ID using the provide JS and it looks something like this: IntercomVisitorId: [0dd41354-f701-4648-94ca-e24df88dadcc] But I don't know how to use this ID to target the visitor with an in-app message. Thanks!

I have developed an app for intercom. However on initialize request, i am getting some error. Since the end points are deployed , I want to know how can i debug my intercom app to know where the error is occuring

Fix-It Friday! (on a Wednesday 😅 ) Happy Friday-Wednesday, Connectors! Before we wrap up for the winter break tomorrow, I wanted to give one last shout-out to some unresolved questions in our Community. Do you have the answer for these Connectors? Customising format of email replies through Intercom when forwarding support emailSend an email to a third party connected to the user or lead.What's your experience with the new looping feature? Happy fixing - and happy holidays!

Hey Connectors! I want to take this time wish you all a peaceful, restful, enjoyable winter break 😊 The Intercom team won't be online much from December 24th - January 3rd, but there'll still be plenty of opportunities to help each other out in Interconnected! I'm looking forward to coming back in the New Year and working on lots of exciting projects in 2021 - watch this space!

Are there any xamarin bindings officialy from the intercom dev team? We're looking to add intercom to our application, we use xamarin native and we would need bindings, would be great to know if there are any available from intercom.

We use Intercom for Support and PagerDuty for Engineering escalations. I would like to set up a Zap (in Zapier) that triggers when we add a specific tag (ie; Escalation) to a conversation - which would find the on call person. Based on my digging, it looks like there was a bug about 7 months ago that prevented the Intercom API from using the Zapier filters to select a specific tag. Is this resolved (not sure where the bug was)? I noticed an older article here https://www.intercom.com/blog/rapid-response-how-we-developed-an-on-call-team-at-intercom/ that says Intercom uses PagerDuty for their on-call escalations - how do they do that?

We have had very mixed results mainly with customers managing to start a conversation from within China (not via VPN) over 5G or Wifi but I got not conversation or notification my end (NZ) We also have loakise installed and got chat tranlsated so I assuem other customers may have customers in China too

We've been using Intercom.framework in our iOS app for some time without issues. However we're upgrading to the Xcode 12.3 Release Candidate and have encountered a new error which fails our build: Building for iOS Simulator, but the linked and embedded framework 'Intercom.framework' was built for iOS + iOS Simulator. It appears that this latest version of Xcode is validating the original framework binary and well before "strip-frameworks.sh" is called.The error goes away if we manually remove the unneeded architectures from the source fat binary, but getting this right for all build flavours is going to be quite tricky. Are there any known or recommended workarounds? Is there a plan to update Intercom to using .xcframework as that would help this area too?

We need to automatically send some conversations from the Custom bot to Gmail. We have set it up via trigger. Whenever the client chooses the specific option for a custom bot, we ask him the details, and then we are closing the conversation and assigning the tag.  As a next step, we have set up in Zapier, that whenever this tag is applied, we send the email to Gmail. The problem is that not the whole conversation is being pulled, in the body field only the very first line of the conversation is being pulled. How to make it to pull the whole content of the conversation?

In app store page, we can see setting tab. where to configure these components ?

Fix-It Friday! Your regular host-with-the-most @Eric is taking a well earned break so today it’s my turn to highlight a few unanswered questions from this week. Here’s your chance to help out your fellow Connectors and earn some points in the process! Can we have dedicated Custom Domains for the Help Center to help multi-brand support?When does a user or lead become 'active'?https://forum.intercom.com/s/question/0D52G00004gQOUdSAO/images-in-emails-are-not-loading"alt="http://Why are images in my emails not loading? Happy fixing!

Your chance to be featured in our Mobile Carousels blog post!  Hey Connectors, Beth here from the Intercom content team 👋 We're currently working on a blog post about our Mobile Carousels feature and would love to include some examples of carousels you've been creating, along with the results you've seen since launching them.  We'll be picking a couple of examples to feature in the post, so if you have a Mobile Carousels success story you'd like to share with us, let us know 🙌  @Success Stories​ 

Hi, I've mostly managed to navigate the Intercom API without issues. However, I'm struggling to create a note. (I'm using Python, but can replicate the issue with curl.) curl https://api.intercom.io/contacts/5f908d5b37fbb4bceed4c97a/note-X POST -H 'Authorization:Bearer *snip*' -H 'Accept:application/json' -d  { "body": "Shiny", "admin_id": "*snip*"} And I get a 404. Basically, https://api.intercom.io/contacts/lt;intercomid>/note doesn't seem to exist. If I change the URL to https://api.intercom.io/contacts/lt;intercomid>/notes then I get a different error - 400, "Body can't be nil" I am on the latest version (2.3) of the API. Can anyone help please? ThanksRobert

Hi Team, We are trying to create leads manually for those we know the name and Email in Salesforce. When in closed conversations we are clicking on the button 'Create Lead' under Salesforce in the Intercom chats. we get error.

we can get workspace_id from request body. where we can get the wokspace name? any API available?

It bugs me enormously why we can't just have employee@wherever.com (deactivated) instead of having them disappear once and for all on Intercom. I can't retrieve my Support team's stats correctly from last month because I removed someone who left the company. Intercom's answer was to change their email and password and leave it there, paying their seat monthly to have access to their information.Does this make any sense to anyone?

Fix-It Friday! Happy Friday, Connectors! Once again, it's time for Fix-It Friday, your chance to offer help to your fellow Connectors who have unanswered questions! Can you help these Connectors resolve their issues? Is there a way to keep a teammate assigned when changing inboxes?Why does Intercom handle former employees stats so poorly?How can I set up a series after a user has received a set of product tours? Happy fixing!

Api -https://api.intercom.io/auth/eagle/token Params- {"code":"", "client_id": "d0d273fc-d43c-4c2f-b4c9-1e22e43bcb01","client_secret":(VALUE HIDDEN)}in this api "code" what we need to pass in this param,

We have logged a couple of crashes on our app related to the intercom Cordova plugin, also some of our app users reported creating new topic. 1) One of the issue is when the user (iPhone 8, iOS 14.2) sending a message in a new conversation... the application crashes. The message has been sent but the app crashed. Check the example below (check video). Plugin version (cordova-plugin-intercom": "9.3.0") 2) Couple other crashes related to intercomSDK can be related to this issue. We have updated last time our cordova-plugin-intercom from Version ^8.0.0 to Version 9.3.0  Cordova iOS v5.1.1cordova-plugin-intercom Version [2.3.20200628] -> ^8.0.0 cordova-plugin-intercom Version [2.3.20201124] -> 9.3.0 Platform affected: only iOS

The connector is failing on the following request:'https://api.intercom.io/contacts/5c0549cebebd285b4fa5426f/tags#39; {"type":"error.list","request_id":"001icr5rttiaof24lkkg","errors":[{"code":"not_found","message":"User Not Found"}]}% We make the following API request to get the contacts updated between a specified interval curl -X POST --data '{"query":{"operator":"AND","value":[{"field":"updated_at","operator":">","value":1591488000},{"field":"updated_at","operator":"<","value":1594080000}]},"pagination":{"per_page":150,"starting_after":"WzE1ODUyNDgzOTAwMDAsIjVlNzg4MzdhMGE3MWI4MmRiZTU0MjMzZSIsMTld"}}' -H 'Authorization: Bearer XXXXX' -H 'Accept: application/json' -H 'Intercom-Vers

Hi, have a few gremlins and need to know if due to updates either intercom or we made - however, noticed this morning when I went in the our office hours had been turned off in messenger? Could this be a result of updates or other users having a fiddle??