Popular Topics

What is the best way to serve relevant automated content to users?

What oAuth scopes do I need for my Messenger apps?

Do I need to have an Intercom subscription if I want to build an app for Intercom?

What's the main difference between a live canvas and an ordinary canvas?

Why do I need to set up oAuth when my app is going to be private?

Poll time! What's the one piece of Interconnected swag/merch you'd LOVE to get your hands on. Asking for a friend 😉 @Interconnected Feedback & Updates.

Slack currently opens multiple channels each time a message is responded to. How do we fix this?  

How can I create a new group in the Community?

We heavily rely on Intercom at smrtphone.io and we want to hire an expert that can validate our setup and help us improve it. Thanks

So, wondering if Intercom has plans to be a bit better about giving a heads up before changing features of a service (for example, "Rules" for Visitor Auto Messages)

I'm using intercom android 7.2.0 (also tested 8.1.0 and it is the same) and I have a strange issue: the first time I run my application, when I try to use the messaging, intercom didn't start correctly, but it works fine if I close the application and start it again. From my side, it appears like a service is not starting/connecting the first time the app is run. Do this behaviour rings any bell to you? Oh, and this is important: I've just migrated my app to androidX. Intercom was working fine before the migration, when I was using the support libraries.Any advice? This is what I see in the first run: the user is registered correctly, and the event log is working as expectedbut no messaging is available until I restart the app. If I restart now, the conversation loads correctly

I'm trying to use the api to create an export job. I'm using ver 2.2. Getting a response of "Requested resource is not available in current API version" when posting to https://api.intercom.io/export/messages/data?created_at_after=1596240000&created_at_before=1599586872 I confirmed the api key is working by doing a contact call and got the expected result. This is my first time using Intercom, so if someone can shed some light for me here it would be most appreciated.

Really appreciate any simple additions to help us get more use out of Intercom.  www.meddyteddy.com Sincerely, Meddy http://www.meddyteddy.com

Why would I use frames in my app?

I'm building an app using the Canvas Kit. What's the difference between a card and a canvas?

I am building an Intercom app, but I don't yet have any live URL to POST to. Is there any workaround for this?

Can I pass my access token to Intercom's API using Python?

I feel that a reply time of at least one day, is way to big for a company that provides a tool for support. We rely on Intercom and if we have an issue, affecting the support we can offer our customers that is crucial and needs a much faster resolution. As a follow up, what will be Intercoms target time of response to their clients in the next 3-6 months?

Which topics should I add when posting in a Group?

I've seen someone post inappropriate content in Interconnected, how do I flag this with moderators?

When our team was reviewing Intercom, our contact told us that it was possible to install 2 apps on one Workspace. We have 2 apps (for both iOS and Android). Do we use the same API for both apps?

How do I log in to Intercom's Community Forum, Interconnected?

I want to delete my user account in Interconnected, how can I do this?

What is Interconnected?

When I signed up, I got an auto-generated nickname. How do I change my screen name in Interconnected?