Reporting

Can I use my conversation topics to filter my other reports?

I see that conversation topics are a reporting feature, what are these?

How can I display my custom reports?

Which conversations events can I add as filters to my custom reports?

In what ways can I aggregate the data in my custom reports?

I can aggregate all other conversation metrics in a custom report except for conversation volume, why is that?

If I'm building a custom report, which conversation metrics can I add to my report?

I really want to make the most of the new Conversation Topics feature, how have you used it in your team?

I want to build a custom report to help me track efforts to improve my team’s CSAT, what’s the best way to go about this?

I registered an account on Intercom and connected a subscription, but I cannot add support managers since the mail sending function is disabled for the account. And in the online chat no one answers me since February 11

Hey gang! We're building an Intercom reporting app and would love to build something you'd find valuable. Are there any reports you wish Intercom had? :)

Hello, Does anyone know if it's possible to get location-based reports for each teammate? I need to track team productivity based on leads location. Thanks!