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Hello. My goal is to use the Intercom API in order to fetch conversations (of my project).I've created a new app on my personal workspace; generated a new token and tried to use this token to access the conversations; I used this API ;> https://api.intercom.io/conversations/p> I get back this response -{ "type": "error.list", "request_id": "000229afga31flof5mqg", "errors": [ { "code": "api_plan_restricted", "message": "Active subscription needed." } ] }Looking at this page - https://developers.intercom.com/intercom-api-reference/v2.0/reference/error-codes/p>I seems like this issue mapped to `The API is not available on this App's Plan` I don't understand what it means; which subscription are we talking about? how can I fix it.why is this API not available on my new App?

We're trying to connect the Stripe app to our workspace, but we've encountered a couple of questions or data required that are out of our scope, such as banking accesses. Do we need a specific user profile on Stripe?Thank you!

Hello, I would like to find an example of PHP or JS code to use Canvas with Intercom.We use Intercom for communication with visitors to our site and our LMS.We would like to be able to insert dynamic information at specific times.For example, when a student connects to our LMS and needs to follow a training course.We would like to be able to send him an automatic message indicating the link where to sign his attendance sheets and the link to join his virtual class on video.This information is personalized for each student, so we need to inject it at a specific time for a specific person, but without them necessarily being registered on Intercom. I went through the documentation and it seemed to me that the Canvas answered this request.But when I try to create an APP and use Canvas options I get stuck.I have well informed WebHooks to configuration pages in PHP on our site and nothing seems to work. Would you be kind enough to offer me an explanation and/or a small piece of code to start

My CSAT ratings are not sending! Help!!!

Why can't I see my last 3 conversations in the Messenger anymore?

Hello I am trying to Integrate the app SendInBlue. When I pull the app up in the app store it dosent give the option for install. After reading the community forum I was advised I need permission to access it. Could you help me with that ? Thank you .

The way the Intercom API currently works makes it complicated to reliably create and update contacts. Example 1: Newsletter sign-upList all contacts with that email address.Update existing contact or create new one as needed:If there is a user then update that user.Otherwise if there is a lead then update that lead.Otherwise create a new lead.If an existing contact was updated then also remove an eventual subscription opt-out and "unsubscribe all" flag for that contact. Step 2 can create duplicate leads if, for example:A user was created very recently before the newsletter sign-up (e.g. user created by product sign-up and then they sign up for the newsletter shortly after). Thus the user is not yet returned by the API (delayed) and a new lead created.A lead was created very recently for the newsletter sign-up but the person signs up again shortly after (e.g. because of a network issue). Thus the first lead is not yet returned by the API (delayed) and a new one created.The net

Hello!  We have an app written in Flutter, where we use the `intercom_flutter` package version 7.6.1. This package uses your Android SDK version 14.0.3.  With our latest release we received an app crash on our Play Console. The error message was: io.intercom.android.sdk.m5.notification.InAppNotificationCardKt.addTicketHeaderToComposeWith the following stack trace:Exception java.lang.IllegalStateException: at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer (WindowRecomposer_androidKt.java:349) at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer$default (WindowRecomposer_androidKt.java:324) at androidx.compose.ui.platform.WindowRecomposerFactory$Companion$LifecycleAware$1.createRecomposer (WindowRecomposerFactory.java:168) at androidx.compose.ui.platform.WindowRecomposerPolicy.createAndInstallWindowRecomposer$ui_release (WindowRecomposerPolicy.java:224) at androidx.compose.ui.platform.Windo

We have 3 custom qualification data fields that got created when we first initialized a session using them a long time ago. These field values are being filled in through a cookie.  Yesterday everything seemed to be working okay but now only 1 of the fields (userID) is getting populated with a value but it is not consistent either. Our developer has been unable to determine the cause of the issue between yesterday and today. The only "significant" change was we renewed our contract and we ended up getting rid of the Advanced Workspace Management since we did not use most of the features with that add-on.  How do we get support on this?

According to the documentation I can only filter and get data from the first page or get all data without filter.But, for example, I made a I posted the request at https://api.intercom.io/contacts/searchand it returned me that I have 8 pages with 50 contacts each, and that they were created with a certain date. But I can only access the data from page 1.So I tried to use the post request to https://api.intercom.io/contacts?per_page=150to be able to reproduce the json that you demonstrate in https://developers.intercom.com/intercom-api-reference/reference/ -cursor paging. But instead of the 8 filtered pages it goes to 62 unfiltered pages.

Hej, currently we are using the intercom-client v.2.10.4 to create a new contact with the role 'user'.In the version 4.0.0 the API has changed but I cannot create a user with the call 'client.contacts.createUser'.How can I migrate our project so, I can use the latest version of the intercom client?

Is it possible to open the Articles Help Center through the Javascript API? I see there are mobile options (ex: https://developers.intercom.com/installing-intercom/docs/react-native-help-center but can't find any documentation for a web option.

What is the current API rate limit?

Can I use the API to create my own workarounds?

Is it possible to reassign conversations which haven't received a reply after a period of time via the API?

I'm wondering if I can assign a visitor an email address via API?

How can I sign up for the new AI Beta?

Is there a new process for receiving 2FA recovery codes?

Fatal Exception: java.lang.IllegalStateException: ViewTreeLifecycleOwner not found from android.widget.FrameLayout{9f9fb51 V.E...... ......ID 0,0-1080,2131 #7f0a04a1 app:id/intercom_overlay_root} at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer(WindowRecomposer.android.kt:349) at androidx.compose.ui.platform.WindowRecomposer_androidKt.createLifecycleAwareWindowRecomposer$default(WindowRecomposer.android.kt:324) at androidx.compose.ui.platform.WindowRecomposerFactory$Companion$LifecycleAware$1.createRecomposer(WindowRecomposer.android.kt:168) at androidx.compose.ui.platform.WindowRecomposerPolicy.createAndInstallWindowRecomposer$ui_release(WindowRecomposer.android.kt:224) at androidx.compose.ui.platform.WindowRecomposer_androidKt.getWindowRecomposer(WindowRecomposer.android.kt:299) at androidx.compose.ui.platform.AbstractComposeView.resolveParentCompositionContext(ComposeView.android.kt:242) at andr

Currently, I am working with a client have million of records(contact, conversation, team, admins etc and they want to export these records to a remote Database where they want to consume the data on their own way. So I am fetching the records using the API and it has a limit of max page size 150. If we want to export around 4.3M records then it will required around 28667 https calls and a huge amount of time. So is there any way to increase the page size or fetch the records in bulk using the API ?

Is it possible? Does anyone have something similar setup?  I don't want it to 'create new leads' i want it to leave a note or link on a deal every time a message is sent via intercom. I am being told by intercom this is possible and now being told it's not possible.

There's no mention in the docs how is pagination supported. Trying to add query params per_page and/or page has no effect on the response. I would expect it to affect the page size and the page of results that is returned.Notice that in /conversations, paging works with ?start_after query parameter and this is no in accordance with the API doc.

Is there any way to remove users/people from companies people list. I know that we can do it manually but there are many companies that we want to edit all at once with an api endpoint like https://api.intercom.io/companies/:id/members/:user_id/p> 

I have managed to follow the intercom documentation in terms of installing Google Tag Manager and Intercom for 'Logged Out Users'. However, I am having issues understanding installing it for 'Logged in users'. Every time I get someone on support, they disappear for hours at a time and it's getting very frustrating.  Can anyone help? More than happy to hire someone to walk me through it.

It would be nice to be able to create tickets through the api. For example, we need to create a ticket for the sales team in intercom when a user registers in our system. How could this be implemented?