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HelloI’m using the SDK 8.0 on iOS (Swift)But as soon as I import the SDK, I don’t see any variable anymore in the debug area of Xcode. It’s empty.When I type the po command in the debugger, the variables are not printed.Can you help please?

Have embedded typeform tha asks questions and redirects users to a calendly based on responses on the "end page" Issue is messenger is closing before user can click Open button to redirect to Calendly.  Any solutions?

I am also facing weird kind of issue. what happened in my scenario is that is as below (API V is 2.3).As per docs intercom save timestamp data in UTC formatwhen I pass the UTC timestamp to search API sometimes is does not return any result , but at the same time I pass the timestamp of my local region I got requested data . sometimes it happen vise-versain GET All CONTACT API - when requested sometimes data come in ASC order despite mention order=DESC key in query-params I am not sure what is happening at server but I am sure about date is correctly formatted from ISO string to UTC timestamp. Please kindly provide help.

Hi, I am creating a message using the intercom API. I'm able to send the request, but the recipient sees the sender of the email as: firstname.lastname@company.intercom-mail.com My question is that is it possible to configure intercom so that when the recipient sees the email address of the sender, it is the same as the actual email address of the admin? Rather than companyname.intercom-mail.com? The curl request is below: curl --location --request POST 'https://api.intercom.io/messages#39; \--header 'Authorization: {Bearer token}' \--header 'Content-Type: application/json' \--data-raw '{ "message_type": "email", "subject": "Email subject", "body": "The body of the text message goes here.", "template": "plain", "from": { "type": "admin", "id": "{admin_id}" },  "to": { "type&

Intercom review Hey Interconnected members, I just published a review of Intercom on my blog, covering all the different aspects Intercom offers.You can read the review here: https://chatimize.com/reviews/intercom//p> Let me know what you think!

Hi, I want to create a dashboard based on different filters from Intercom API. I want to have `session_count` and `signed_up_at` filters in Count API. I tried to figure out from the docs but couldn't find any. Please help on this. Any guidance is welcome

I created a custom attribute on Intercom and I would like to move it to our CRM (Zoho). How would it be visible on webhook?

Hey I am asking to fellow connectors if you would like to import LinkedIn connections to intercom and put them in campaigns or series.I built LinkedIn automation tool - linkedofy.io and considering potential integrations. Thsnks.​

Hello, At the moment we use 7.1.0 iOS SDK and we've got hundreds of crashes with Intercom.setDeviceToken(:). However we can't reproduce this crash manually.​What could be wrong? Our method RemoteNotificationsCenter.setDeviceToken(_:) + 101 just pass deviceToken to the Intercom SDK.​​Here is stacktrace:And affected devices:Only once we caught this stacktrace:

The notifications on Intercoms Conversations iOS app aren't sending anymore - however Android is working fine.

Currently using Asana which has no integration and definitely having stuff fall through the cracks!

Is it possible to send a in-app message to a visitor via api? Before they become a lead or a user. Or, is it possible to convert a visitor to a lead or a user via api then send them an in-app message? I'm trying to trigger an in-app message to a visitor after they fill out a form on my website. We are able to retrieve the Visitor ID using the provide JS and it looks something like this: IntercomVisitorId: [0dd41354-f701-4648-94ca-e24df88dadcc] But I don't know how to use this ID to target the visitor with an in-app message. Thanks!

I have developed an app for intercom. However on initialize request, i am getting some error. Since the end points are deployed , I want to know how can i debug my intercom app to know where the error is occuring

Fix-It Friday! (on a Wednesday 😅 ) Happy Friday-Wednesday, Connectors! Before we wrap up for the winter break tomorrow, I wanted to give one last shout-out to some unresolved questions in our Community. Do you have the answer for these Connectors? Customising format of email replies through Intercom when forwarding support emailSend an email to a third party connected to the user or lead.What's your experience with the new looping feature? Happy fixing - and happy holidays!

Hey Connectors! I want to take this time wish you all a peaceful, restful, enjoyable winter break 😊 The Intercom team won't be online much from December 24th - January 3rd, but there'll still be plenty of opportunities to help each other out in Interconnected! I'm looking forward to coming back in the New Year and working on lots of exciting projects in 2021 - watch this space!

Are there any xamarin bindings officialy from the intercom dev team? We're looking to add intercom to our application, we use xamarin native and we would need bindings, would be great to know if there are any available from intercom.

We use Intercom for Support and PagerDuty for Engineering escalations. I would like to set up a Zap (in Zapier) that triggers when we add a specific tag (ie; Escalation) to a conversation - which would find the on call person. Based on my digging, it looks like there was a bug about 7 months ago that prevented the Intercom API from using the Zapier filters to select a specific tag. Is this resolved (not sure where the bug was)? I noticed an older article here https://www.intercom.com/blog/rapid-response-how-we-developed-an-on-call-team-at-intercom/ that says Intercom uses PagerDuty for their on-call escalations - how do they do that?

We have had very mixed results mainly with customers managing to start a conversation from within China (not via VPN) over 5G or Wifi but I got not conversation or notification my end (NZ) We also have loakise installed and got chat tranlsated so I assuem other customers may have customers in China too

We've been using Intercom.framework in our iOS app for some time without issues. However we're upgrading to the Xcode 12.3 Release Candidate and have encountered a new error which fails our build: Building for iOS Simulator, but the linked and embedded framework 'Intercom.framework' was built for iOS + iOS Simulator. It appears that this latest version of Xcode is validating the original framework binary and well before "strip-frameworks.sh" is called.The error goes away if we manually remove the unneeded architectures from the source fat binary, but getting this right for all build flavours is going to be quite tricky. Are there any known or recommended workarounds? Is there a plan to update Intercom to using .xcframework as that would help this area too?

We need to automatically send some conversations from the Custom bot to Gmail. We have set it up via trigger. Whenever the client chooses the specific option for a custom bot, we ask him the details, and then we are closing the conversation and assigning the tag.  As a next step, we have set up in Zapier, that whenever this tag is applied, we send the email to Gmail. The problem is that not the whole conversation is being pulled, in the body field only the very first line of the conversation is being pulled. How to make it to pull the whole content of the conversation?

In app store page, we can see setting tab. where to configure these components ?

Fix-It Friday! Your regular host-with-the-most @Eric is taking a well earned break so today it’s my turn to highlight a few unanswered questions from this week. Here’s your chance to help out your fellow Connectors and earn some points in the process! Can we have dedicated Custom Domains for the Help Center to help multi-brand support?When does a user or lead become 'active'?https://forum.intercom.com/s/question/0D52G00004gQOUdSAO/images-in-emails-are-not-loading"alt="http://Why are images in my emails not loading? Happy fixing!

Your chance to be featured in our Mobile Carousels blog post!  Hey Connectors, Beth here from the Intercom content team 👋 We're currently working on a blog post about our Mobile Carousels feature and would love to include some examples of carousels you've been creating, along with the results you've seen since launching them.  We'll be picking a couple of examples to feature in the post, so if you have a Mobile Carousels success story you'd like to share with us, let us know 🙌  @Success Stories​ 

Hi, I've mostly managed to navigate the Intercom API without issues. However, I'm struggling to create a note. (I'm using Python, but can replicate the issue with curl.) curl https://api.intercom.io/contacts/5f908d5b37fbb4bceed4c97a/note-X POST -H 'Authorization:Bearer *snip*' -H 'Accept:application/json' -d  { "body": "Shiny", "admin_id": "*snip*"} And I get a 404. Basically, https://api.intercom.io/contacts/lt;intercomid>/note doesn't seem to exist. If I change the URL to https://api.intercom.io/contacts/lt;intercomid>/notes then I get a different error - 400, "Body can't be nil" I am on the latest version (2.3) of the API. Can anyone help please? ThanksRobert

Hi Team, We are trying to create leads manually for those we know the name and Email in Salesforce. When in closed conversations we are clicking on the button 'Create Lead' under Salesforce in the Intercom chats. we get error.