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1824 Topics
T
Tristan C11New Participant
asked in Apps & Integrations
Slack integration opens multiple channels

Slack currently opens multiple channels each time a message is responded to. How do we fix this?  

5
Eric Fitz
4 years ago
I
Inter C12New Participant
asked in Intercom Community
How do I create a new group in Interconnected?

How can I create a new group in the Community?

4
Eric Fitz
4 years ago
V
VladNew Participant
asked in Intercom Community
We want to hire an Intercom expert to help us with our setup.

We heavily rely on Intercom at smrtphone.io and we want to hire an expert that can validate our setup and help us improve it. Thanks

4
R
4 years ago
B
BookRetreatsActive User
asked in Intercom Community
How does Intercom inform about new releases?

So, wondering if Intercom has plans to be a bit better about giving a heads up before changing features of a service (for example, "Rules" for Visitor Auto Messages)

2
Eric Fitz
4 years ago
G
guillermoNew Participant
asked in Apps & Integrations
Chat not starting/connecting when the android app is running for the first time

I'm using intercom android 7.2.0 (also tested 8.1.0 and it is the same) and I have a strange issue: the first time I run my application, when I try to use the messaging, intercom didn't start correctly, but it works fine if I close the application and start it again. From my side, it appears like a service is not starting/connecting the first time the app is run. Do this behaviour rings any bell to you? Oh, and this is important: I've just migrated my app to androidX. Intercom was working fine before the migration, when I was using the support libraries.Any advice? This is what I see in the first run: the user is registered correctly, and the event log is working as expectedbut no messaging is available until I restart the app. If I restart now, the conversation loads correctly

5
G
4 years ago
K
Kenny RActive User
asked in Apps & Integrations
Why won't my API call to create an export job work?

I'm trying to use the api to create an export job. I'm using ver 2.2. Getting a response of "Requested resource is not available in current API version" when posting to https://api.intercom.io/export/messages/data?created_at_after=1596240000&created_at_before=1599586872 I confirmed the api key is working by doing a contact call and got the expected result. This is my first time using Intercom, so if someone can shed some light for me here it would be most appreciated.

21
K
4 years ago
M
MeddyNew Participant
asked in Intercom Community
Anyone care to look at my Intercom Messenger and help me by making some suggestions?

Really appreciate any simple additions to help us get more use out of Intercom.  www.meddyteddy.com Sincerely, Meddy http://www.meddyteddy.com

9
M
4 years ago
I
Inter C12New Participant
asked in Apps & Integrations
Why would I use frames in my app?

Why would I use frames in my app?

1
Eric Fitz
4 years ago
I
Inter C12New Participant
asked in Apps & Integrations
What's the difference between a card and a canvas?

I'm building an app using the Canvas Kit. What's the difference between a card and a canvas?

1
Eric Fitz
4 years ago
I
Inter C12New Participant
asked in Apps & Integrations
Can I build an Intercom app if I don't have a live URL to POST to?

I am building an Intercom app, but I don't yet have any live URL to POST to. Is there any workaround for this?

1
Eric Fitz
4 years ago
I
Inter C12New Participant
asked in Apps & Integrations
Can I pass my access token to Intercom's API using Python?

Can I pass my access token to Intercom's API using Python?

1
Eric Fitz
4 years ago
O
OvidiuNew Participant
asked in Intercom Community
Do you have any plans to expand your current support team?

I feel that a reply time of at least one day, is way to big for a company that provides a tool for support. We rely on Intercom and if we have an issue, affecting the support we can offer our customers that is crucial and needs a much faster resolution. As a follow up, what will be Intercoms target time of response to their clients in the next 3-6 months?

4
M
4 years ago
I
Inter C12New Participant
asked in Intercom Community
How do I use topics in Interconnected?

Which topics should I add when posting in a Group?

1
Eric Fitz
4 years ago
I
Inter C12New Participant
asked in Intercom Community
How do I flag inappropriate content in Interconnected?

I've seen someone post inappropriate content in Interconnected, how do I flag this with moderators?

1
Eric Fitz
4 years ago
A
AutumnActive User
asked in Mobile SDKs
If you have to Install Intercom on 2 apps, do you use the same API for both apps?

When our team was reviewing Intercom, our contact told us that it was possible to install 2 apps on one Workspace. We have 2 apps (for both iOS and Android). Do we use the same API for both apps?

3
Eric Fitz
4 years ago
I
Inter C12New Participant
posted in Intercom Community
How do I log in to Interconnected?

How do I log in to Intercom's Community Forum, Interconnected?

1
Eric Fitz
4 years ago
I
Inter C12New Participant
posted in Intercom Community
How do I delete my Interconnected account?

I want to delete my user account in Interconnected, how can I do this?

1
Eric Fitz
4 years ago
I
Inter C12New Participant
posted in Intercom Community
What is Interconnected?

What is Interconnected?

1
Eric Fitz
4 years ago
I
Inter C12New Participant
posted in Intercom Community
How do I change my screen name in Interconnected?

When I signed up, I got an auto-generated nickname. How do I change my screen name in Interconnected?

1
A
4 years ago
I
Inter C12New Participant
posted in Intercom Community
What is the Bookmarks section for?

What is the Bookmarks section for, and how do I add content to this section?

1
A
4 years ago
I
Inter C12New Participant
posted in Intercom Community
How many community levels are there within Interconnected?

I saw that there are community levels within Interconnected. How many levels are there?

1
A
4 years ago
I
Inter C12New Participant
posted in Intercom Community
How do I earn points in Interconnected?

How can I earn points in Interconnected and move up the community levels?

1
A
4 years ago
I
Inter C12New Participant
asked in Apps & Integrations
Why is my Facebook integration not working?

My integration with Facebook isn’t working, what can I do to fix it?

1
Eric Fitz
4 years ago
I
Inter C12New Participant
asked in Apps & Integrations
What’s wrong with my Salesforce integration?

I can’t connect Intercom to Salesforce using the app, what’s wrong?

1
Eric Fitz
4 years ago
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