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Reporting

Measure the performance of your teams, messages, articles and automations

  • 158 Topics
  • 309 Replies
158 Topics
I
Inter C12New Participant
posted in Reporting
How can I aggregate my custom reports?

In what ways can I aggregate the data in my custom reports?

1
Eric Fitz
3 years ago
I
Inter C12New Participant
posted in Reporting
Why can’t I aggregate conversation volume in my custom report?

I can aggregate all other conversation metrics in a custom report except for conversation volume, why is that?

1
Eric Fitz
3 years ago
I
Inter C12New Participant
posted in Reporting
What conversation metrics can I choose for my custom report?

If I'm building a custom report, which conversation metrics can I add to my report?

1
Eric Fitz
3 years ago
I
Inter C12New Participant
posted in Reporting
What’s a good example of how to use the Conversation Topics feature?

I really want to make the most of the new Conversation Topics feature, how have you used it in your team?

1
A
3 years ago
I
Inter C12New Participant
posted in Reporting
How could I use the new Custom Reports feature to track CSAT improvements?

I want to build a custom report to help me track efforts to improve my team’s CSAT, what’s the best way to go about this?

1
A
3 years ago
U
User904New Participant
asked in Reporting
Why hasn't the support been responding for 4 days already? I cannot activate my account

I registered an account on Intercom and connected a subscription, but I cannot add support managers since the mail sending function is disabled for the account. And in the online chat no one answers me since February 11

1
Eric Fitz
3 years ago
A
AmoghNew Participant
asked in Reporting
Which reports do you wish Intercom had?

Hey gang! We're building an Intercom reporting app and would love to build something you'd find valuable. Are there any reports you wish Intercom had? :)

2
A
3 years ago
D
Dzmitry MNew Participant
asked in Reporting
Can I get location-based reports for each teammate?

Hello, Does anyone know if it's possible to get location-based reports for each teammate? I need to track team productivity based on leads location. Thanks!

1
R
Top Expert
3 years ago
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