Popular Topics

Please help me go thru the entire process. I want to integrate this chat window on my website which is in production now. Looking forward to hear from you.

I’m Trying to create a note through API but I keep geting the folowing error:{  "type": "error.list",  "request_id": "00004sf7lmss99tebltg",  "errors": [  {  "code": "parameter_invalid",  "message": "Body can't be nil"  }  ] }I also noticed that the documentation URL is wrong, ‘note’ should be “notes”API Call:$ curl https://api.intercom.io/contacts/id/note-X POST-H 'Authorization:Bearer ’-H ‘Accept:application/json’ -d{“body”: “Shiny”,“admin_id”: “12345”}

I have to collect lead information from multiple sources. Would love to be able to have a QR code that leads to a form that captures lead information.

I'm using the v2.2 API to create a new contact by POST to /contacts. I'm finding that the returned content object doesn't include an ID, and also that if I immediately search for the new contact by email right after creating the contact, I get no reply. It seems a search a few minutes later shows the ID. Is this intended behavior? Is there a reliable way to create a new contact and get the ID?

Hi, we are using segment to integrate intercom in our web portal. We are able to set up identify methods from segment and it works properly. However, how do I reset it if the user logs out? We want to show the chat icon to only logged in users.

Hey Connectors! Today we shipped a very small but impactful update 🚀  Now, you can see how many views and comments a question has from the Q&A list! Let us know what you think 🙌

In app I already have FirebaseMessagingService for my own service. And yes, I read "Step 7. Using Intercom with other FCM setups (Optional)" in tutorial, but it doesn`t work for me. Does anybody knows what the problem might be? Also want to add:*If I create clean Firebase project, Intercom pushes is worked.*But if I use main Firebase project, which is already used in the app, then Intercom pushes don`t work.

Question about the Google Calendar App. Is it possible to set scheduling buffer / minimum scheduling notice? For example, I want to prevent a user from scheduling less than 24 hours ahead of time.

What is the best way to serve relevant automated content to users?

What oAuth scopes do I need for my Messenger apps?

Do I need to have an Intercom subscription if I want to build an app for Intercom?

What's the main difference between a live canvas and an ordinary canvas?

Why do I need to set up oAuth when my app is going to be private?

Poll time! What's the one piece of Interconnected swag/merch you'd LOVE to get your hands on. Asking for a friend 😉 @Interconnected Feedback & Updates.

Slack currently opens multiple channels each time a message is responded to. How do we fix this?  

How can I create a new group in the Community?

We heavily rely on Intercom at smrtphone.io and we want to hire an expert that can validate our setup and help us improve it. Thanks

So, wondering if Intercom has plans to be a bit better about giving a heads up before changing features of a service (for example, "Rules" for Visitor Auto Messages)

I'm using intercom android 7.2.0 (also tested 8.1.0 and it is the same) and I have a strange issue: the first time I run my application, when I try to use the messaging, intercom didn't start correctly, but it works fine if I close the application and start it again. From my side, it appears like a service is not starting/connecting the first time the app is run. Do this behaviour rings any bell to you? Oh, and this is important: I've just migrated my app to androidX. Intercom was working fine before the migration, when I was using the support libraries.Any advice? This is what I see in the first run: the user is registered correctly, and the event log is working as expectedbut no messaging is available until I restart the app. If I restart now, the conversation loads correctly

I'm trying to use the api to create an export job. I'm using ver 2.2. Getting a response of "Requested resource is not available in current API version" when posting to https://api.intercom.io/export/messages/data?created_at_after=1596240000&created_at_before=1599586872 I confirmed the api key is working by doing a contact call and got the expected result. This is my first time using Intercom, so if someone can shed some light for me here it would be most appreciated.

Really appreciate any simple additions to help us get more use out of Intercom.  www.meddyteddy.com Sincerely, Meddy http://www.meddyteddy.com

Why would I use frames in my app?

I'm building an app using the Canvas Kit. What's the difference between a card and a canvas?

I am building an Intercom app, but I don't yet have any live URL to POST to. Is there any workaround for this?

Can I pass my access token to Intercom's API using Python?